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FAQs

We ship from warehouses and factories in Singapore, the United States, Europe, and China. As a result, if you buy more than one item, please expect your products to be sent individually, as different factories specialize in different areas of manufacture.

How long will it take for my items to arrive?
All orders will typically take 2-4 weeks to arrive. Shipment times vary per product and are determined by demand and shipping location.

How long will it take to receive a tracking number?
It will take usually between 2-5 business days.

Where can I place an order from?
You may order from any country, since we ship worldwide.

Is shipping really FREE?
Yes, shipping is Free Worldwide on most items. One some items, we have Free Shipping over $50. For goods with weight and battery considerations, increased delivery charges to the destination may apply.

Where is your company located?
We have an office in Singapore, supply warehouses in the United States, and curated vendor relationships in the United States, Europe, and China.

Which currency will I be charged in?
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Who can I contact if I have a problem with my order?
All inquiries can be forwarded to sales@shopsworth.com.

How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.

Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.

If I enter my email address will you sell my information?
We never sell consumer information. Emails are only used for follow-up and to send newsletters about our specials and discount coupons.

Will I (the customer) have to pay customs?
Most countries do not charge customs, however it depends on where you live and whether you purchase more than one piece.

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